Shipping policy

Shipping Policy

Last updated: April 20, 2026

At LIISSA, we are committed to getting your order to you as quickly and safely as possible. Please review our shipping details below.

Order Processing

All orders are processed within 1–3 business days of payment confirmation, excluding weekends and public holidays. A shipping notification with a tracking number will be sent to your email address as soon as your order is dispatched.

Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–7 business days	Free
Expedited Shipping	3–5 business days	Calculated at checkout
Express Shipping	2–3 business days	Calculated at checkout

Delivery estimates begin from the date of shipment, not the date of purchase. Actual delivery times may vary based on your location and carrier conditions.

International Shipping

International shipping is available to select regions. Please allow 10–20 business days for delivery. Delivery times can vary significantly based on your country's customs procedures.

All applicable customs duties, import taxes, and fees are the sole responsibility of the customer. LIISSA is not responsible for delays caused by customs authorities.

Order Tracking

Tracking information is emailed to you at the time of shipment. If you do not receive your tracking details within 1–3 business days of ordering, please check your spam folder or contact us.

Lost or Damaged Shipments

We take shipping incidents seriously. If your package is lost or damaged, email us at support@liissa.shop within 7 days of the expected arrival date. Provide your order number and any supporting photos so we can resolve the issue promptly.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. LIISSA is not responsible for orders delivered to an incorrect address provided by the customer.